Technology Conference Listing
Featured: WITI, Women in Technology Summit, San Jose, June 11-13, 2017 Featured: InterDrone, The International Drone Conference, Las Vegas, September 6-8, 2017
San Francisco Professional Events List
Refresh:IT ~ Redefining the Employee & Customer Experience
Link to Website
Technology has had a powerful impact on the transformation of the workplace, resulting in a fundamental change in the employee and customer experience. With quality service delivery and customer satisfaction key priorities for organizations, the IT department has moved from a dark, quiet back-end department to potentially one of the most critical, visible, and impactful groups within your organization.
As optimizing the user experience for your employees becomes as crucial as it is for customers, are you and your team ready to adapt and drive the change to lead the way in your organization’s transition to a digital business?
Registration starts at 3:00, Content begins at 3:30. We hope to see you there!
Leading and impacting digital transformation within organizations
Taking IT service management (ITSM) beyond tech to HR, finance, legal, and facilities
Hiring and training right to build a team and culture that embraces IT’s new role
The future of ITSM with the rise of AI, ML, and IoT
- Innovating in the IT department and meeting acute demands of consumerization
Speaker: Dilawar Syed
Transforming the internal user experience and meeting the demands of consumerization
Speaker : Roy Atkinson
Future of service management with the rise of AI, ML, and IoT
Panelists: Prasad Ramakrishnan, Ravindra Sunku, Kelli May
Speaking IT and business: Aligning your IT team to lead the digital shift
Embracing cloud and collaboration in the workplace
Delivering value to customers through service management
Speaker: Venkat Balasubramanian
Dinner, drinks, and networking
Roy Atkinson - Support and Service Industry Analyst, Writer, Speaker
Prasad Ramakrishnan - CIO, Veeva Systems
Ravindra Sunku - Director of IT, Stitch Fix
Kellie May - Manager of Technology Services, MHM Services
VIP Life Time Subscription to our Newsletters!